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Research and Trends

Learn from WISE experts, WISE members, and other industry authorities, and engage in productive peer dialogue.

Upcoming Webinars

Talent: Recruiting, Engaging and Retaining

August 24th, 2022

As competition for talent remains tight, Phil Buchanan of Cannon Financial Institute will lead a discussion focused on strategies to attract and retain talent. While compensation is key, non-financial benefits can play a role in attracting and earning a long-term commitment.

Preparing for Transfers, Avoiding Remorse, and Maximizing Clients' Greatest Asset

September 13th, 2022

We are thrilled to welcome back Nerre Shuriah of First Citizens for the fourth installment in our series on planning. This session will focus on business owners. Please plan to join us.

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Webinar Archive

Perspective on Planning: Ways to Make it Work

Speaker: Lisa Featherngill, Comerica

June 2022

Lisa Featherngill discusses ways to design a planning practice that benefits both clients and firms. The webinar focuses on how to identify the offering, how to deliver it, and how to measure the impact. 

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Improving Retention Metrics and Attrition Outcomes 

Speaker: Dan Greene and Rick Swygman, Greene Consulting

December 2020

Measuring retention and managing attrition risks is essential for all financial advisory firms. Hear from WISE experts and Greene Consulting on how you can improve retention metrics and attrition outcomes. We discussed what are "good" retention rates, how firms are tracking attrition causes, and what firms are doing to manage attrition risks.

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UHNW Pricing Trends and Best Practices

December 2021

Speaker: Thom Melcher, Glenmede

Thom Melcher, Director of Family Wealth at Glenmede and former Managing Executive for Hawthorn, PNC Family Wealth, introduces WISE members to HNW and ultra-HNW pricing trends. 

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HNW Pricing Trends and Strategies for Strengthening Returns on Assets

November 2021

Speaker: Doug Trott, Founder of PriceMetrix

Doug Trott, former McKinsey Partner and Founder of PriceMetrix, discusses HNW and ultra-HNW pricing trends and practices. 

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Diversity is Good for Business

Speaker: Laura Gregg, Northern Trust

 October 2021

Laura Gregg will share data on how diversity can have a positive impact on talent and client acquisition. About 77% of firms focused on diversity, equity, and inclusion report success in hiring new professional talent and more than than half of consumer respondents say that when seeking an advisory firm, they ask about the firm’s commitment to DE&I. 

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Lead With Planning to Grow

April 2021

Speaker: Nerre Shuriah, First Citizens

Nerre Shuriah shares insights and lessons learned from leading First Citizens' evolution from a transaction-focused to relationship-focused culture, with an emphasis on how to change advisor behaviors, one of the biggest implementation challenges facing the industry.   

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Selling the Advice Based Offering:

Lessons from the UHNW

Speakers: Brian Hughes, Touchpoint Growth

                      Stephen Prostano, PKF O'Connor Davies Family Office

April 2021

Brian Hughes, the Co-Founder of Touchpoint Growth Strategies, and Stephen Prostano, a Partner at PKF O'Connor Davies Family Office, discuss the evolution of the service offering in the high-net-worth space. Discussion to focus on the shift towards deemphasizing products & investments, emphasizing advice and problem solving and how to communicate the value to clients and prospects.

Stuff Financial Planners Know

Speaker: Joel Redmond, Family Wealth Consulting

Joel Redmond bridges the gap between academic lessons about planning and what actually happens in planning engagements, focusing on how to deliver an effective, superlative client experience

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Research

The Case for Change: Toward a New Frontier in Team Productivity

There is a paradigm shift underway in wealth management and day-to-day tactics need to support long-term strategic vision.

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Growth at Risk

Heightened competition makes questions about value more germane than ever. This study, therefore, seeks to understand how banks and trust
companies should position their services to improve sales and growth outcomes.

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UHNW Pricing Trends and Best Practices

Research detailing the most prevalent HNW and ultra-HNW pricing trends. 

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Improving Retention Metrics and Attrition Outcomes 

Measuring retention and managing attrition risks is essential for all financial advisory firms. Research detailing how you can improve retention metrics and attrition outcomes. What are "good" retention rates, how firms are tracking attrition causes, and what firms are doing to manage attrition risks.

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